{"id":7208,"date":"2024-01-18T09:45:10","date_gmt":"2024-01-18T09:45:10","guid":{"rendered":"https:\/\/www.barbecuebroilking.be\/faq\/"},"modified":"2026-06-08T06:54:46","modified_gmt":"2026-06-08T06:54:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _dynamic_attributes=\u00a0\u00bbbackground_image\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#7A7A7A\u00a0\u00bb background_image=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@\u00a0\u00bb height=\u00a0\u00bb50vh\u00a0\u00bb height_tablet=\u00a0\u00bb50vh\u00a0\u00bb height_phone=\u00a0\u00bb35vh\u00a0\u00bb height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#999999&Prime; custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb70%\u00a0\u00bb custom_padding=\u00a0\u00bb1em||1em||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb link_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<nav  aria-label=\"Fil d&#039;Ariane\"><ol class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"breadcrumb-item active\" aria-current=\"page\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb70%\u00a0\u00bb border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb border_color_bottom=\u00a0\u00bb#E9E9EB\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbFutura PT Extra Bold|900||on|||||\u00a0\u00bb header_font_size=\u00a0\u00bb32px\u00a0\u00bb header_line_height=\u00a0\u00bb30px\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||15px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb|10px|||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h1>Foire aux questions sur nos produits Broil King<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbFutura PT Light|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#7A7A7A\u00a0\u00bb text_font_size=\u00a0\u00bb18px\u00a0\u00bb text_line_height=\u00a0\u00bb20px\u00a0\u00bb custom_padding=\u00a0\u00bb|||20px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|||20px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|||0px|false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Vous trouverez ici quelques-unes de nos questions les plus fr\u00e9quentes. Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? <a href=\"https:\/\/www.barbecuebroilking.be\/fr\/contact\/\">N&rsquo;h\u00e9sitez pas \u00e0 contacter<\/a> notre service client ou nos <a href=\"https:\/\/www.barbecuebroilking.be\/fr\/les-revendeur\/\">revendeurs Broil King pr\u00e8s de chez vous<\/a>.<\/p>\n<p>Vous avez une question sp\u00e9cifique concernant votre type de <a href=\"https:\/\/www.barbecuebroilking.be\/fr\/categorie\/barbecues-fr\/\">barbecue<\/a> ? Assurez-vous d&rsquo;avoir votre num\u00e9ro de mod\u00e8le et de s\u00e9rie \u00e0 port\u00e9e de main. Nos experts pourront ainsi vous aider en un clin d&rsquo;\u0153il.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbFAQ sur notre fonctionnement, nos produits et nos services\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_level=\u00a0\u00bbh2&Prime; hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_4,1_4,1_4,1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb70%\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbBarbecue aux granul\u00e9s de bois FAQ\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/faq-sur-les-barbecues-a-pellets\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/pelletGrillFaq.png\u00a0\u00bb alt=\u00a0\u00bbpelletGrillFaq\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/faq-sur-les-barbecues-a-pellets\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbNettoyage et entretien\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/nettoyage-et-entretien\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/cleaning-and-maintenance.png\u00a0\u00bb alt=\u00a0\u00bbnettoyage et entretien\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/nettoyage-et-entretien\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbD\u00e9pannage\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/depannage\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/troubleshooting.png\u00a0\u00bb alt=\u00a0\u00bbd\u00e9pannage\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/depannage\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbPerformance de cuisson\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/performance-de-cuisson\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/cooking-performance.png\u00a0\u00bb alt=\u00a0\u00bbperformance de cuisson\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/performance-de-cuisson\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_4,1_4,1_4,1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb70%\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbPi\u00e8ces et informations\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/pieces-et-informations\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/parts-and-information.png\u00a0\u00bb alt=\u00a0\u00bbpi\u00e8ces et informations\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/pieces-et-informations\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbVid\u00e9os FAQ\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.youtube.com\/c\/Broilkingbbq\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/VIDEOS.png\u00a0\u00bb alt=\u00a0\u00bbVid\u00e9os\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.youtube.com\/c\/Broilkingbbq\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbAchat d&rsquo;un barbecue\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/achats\/\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/wp-content\/uploads\/shop.png\u00a0\u00bb alt=\u00a0\u00bbboutique\u00a0\u00bb image_icon_width=\u00a0\u00bb100px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.6&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh3&Prime; header_font=\u00a0\u00bbFutura PT Light|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#999999&Prime; 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header_line_height=\u00a0\u00bb1.2em\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.barbecuebroilking.be\/fr\/service-client\/faq\/fonctionnement\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.20.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><nav  aria-label=\"Fil d&#039;Ariane\"><ol class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"breadcrumb-item active\" aria-current=\"page\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav>Foire aux questions sur nos produits Broil KingVous trouverez ici quelques-unes de nos questions les plus fr\u00e9quentes. Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre service client ou nos revendeurs Broil King pr\u00e8s de chez vous. Vous avez une question sp\u00e9cifique concernant votre type de barbecue ? 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